Legal

Terms & Conditions

Please read these terms carefully before using File MTD ITSA. By creating an account, you agree to be bound by these terms.

Please read these terms carefully before using File MTD ITSA. By creating an account or using our service, you agree to be bound by these Terms & Conditions.

1. About This Service

File MTD ITSA is a software platform that helps UK landlords and sole traders comply with HMRC's Making Tax Digital for Income Tax Self Assessment (MTD ITSA) requirements.

Important: File MTD ITSA is software that facilitates HMRC submissions. We are not a tax adviser, accountant, or regulated financial service. All tax figures are indicative only. You remain personally responsible for the accuracy and completeness of your tax submissions.

2. Eligibility & Account Registration

To use File MTD ITSA, you must be aged 18 or over, be a UK resident with a UK National Insurance Number (NINO), have income from UK property, self-employment, or another source within MTD ITSA scope, and have a valid HMRC Government Gateway account.

You are responsible for maintaining the confidentiality of your account credentials.

3. Subscription & Payments

3.1 Plans

File MTD ITSA is available on annual and monthly subscription plans. Current pricing is displayed on our Pricing page. All prices are in GBP and inclusive of VAT.

3.2 Billing

Payments are processed securely by Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel.

3.3 Cancellation & Refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. We do not offer partial refunds for unused subscription time.

3.4 Price Changes

We may change our prices from time to time. We will give you at least 30 days' notice of any price increase by email.

4. Your Responsibilities

Provide accurate, complete, and up-to-date information
Keep your login credentials secure
Ensure all income and expenses you enter are correct
Maintain your own records in accordance with HMRC requirements (minimum 5 years)
Review all submissions before authorising them to HMRC
Comply with all applicable UK tax laws

5. HMRC Submissions & Tax Obligations

When you authorise a submission through our platform, you are confirming to HMRC that the information is correct and complete. We act as an intermediary software provider. The legal obligation to file accurate and timely returns remains with you.

Tax calculations shown within the platform are estimates and do not constitute tax advice.

6. Acceptable Use

You must not use File MTD ITSA to submit false or fraudulent information, violate any applicable UK law, attempt to gain unauthorised access to our systems, reverse-engineer or copy any part of the platform, or use automated bots to access the service.

7. Data & Privacy

Your use of the service is governed by our Privacy Policy. We store your financial data securely using industry-standard encryption. We will never sell your personal or financial data to third parties.

8. Intellectual Property

All content, software, design, and materials on the File MTD ITSA platform are owned by or licensed to us. You are granted a limited, non-exclusive licence to use the platform for your tax compliance purposes only.

9. Limitation of Liability

We provide the service "as is" without warranties of any kind. We are not liable for any indirect, incidental, special, or consequential losses. Our total aggregate liability shall not exceed the subscription fees you paid in the 12 months prior to the claim.

10. Termination

We may suspend or terminate your account if you breach these Terms. You may terminate your account at any time through your account settings or by contacting support@filemtditsa.co.uk.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

Email: support@filemtditsa.co.uk | Web: www.filemtditsa.co.uk/contact

FAQ

Terms — FAQ

Questions about our terms of service.

Can I cancel my subscription?▾

Yes. Cancel anytime from your Account Settings. You retain access until the end of your paid billing period. No cancellation fees apply.

Are the tax calculations official HMRC figures?▾

No. Tax calculations shown in the platform are indicative estimates based on data you have entered. Your final tax liability is confirmed by HMRC after your year-end Final Declaration.

Who is responsible for the accuracy of my submissions?▾

You are. File MTD ITSA is software that facilitates submissions. The legal obligation to file accurate and timely returns to HMRC remains with you as the taxpayer.

What happens if HMRC changes their API?▾

We continuously update our platform to match HMRC API changes, policy updates, and regulatory requirements. Updates are applied automatically — no action needed from you.