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Cookie
Policy

How we use cookies to keep you logged in, remember your preferences, and improve your experience.

Home› Cookie Policy
This Cookie Policy explains how File MTD ITSA uses cookies and similar technologies when you visit our website and use our portal. It should be read alongside our Privacy Policy.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site. Cookies cannot access other files on your device or carry viruses.

Cookies we use

These first-party cookies are set by File MTD ITSA when you use our website and customer portal.

  • PHPSESSID Essential
    Purpose Keeps you logged in during your session
    Duration Session
  • mtd_cookie_consent Essential
    Purpose Remembers your cookie consent preference
    Duration 1 year
  • mtd_cookie_consent_date Essential
    Purpose Records when you gave consent
    Duration 1 year
  • Tax year preference Functional
    Purpose Remembers your selected tax year
    Duration Session

Third-party cookies

These services may place their own cookies when you use specific features (for example checkout or the signup form).

No tracking or ad cookies

We do not use Google Analytics, Facebook Pixel, or any advertising / behavioural tracking cookies.

How to control cookies

You can control and delete cookies at any time through your browser settings. Note that disabling essential cookies will prevent the portal from functioning properly.

Legal basis

We use essential cookies on the basis of legitimate interests — they are strictly necessary for the portal to function. Functional cookies are used on the basis of your consent, which you can withdraw at any time.

Changes

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.

Contact us

Questions about cookies? Email us and we will get back within one business day.

support@filemtditsa.co.uk
FAQ

Cookies — FAQ

Questions about cookies on our site.

Do you use tracking cookies?▾
No. We do not use Google Analytics, Facebook Pixel, or any advertising or behavioural tracking cookies. We use only essential session cookies and optional functional cookies.
Can I disable cookies?▾
Essential cookies (session login, CSRF protection) cannot be disabled as they are required for the portal to function. Functional cookies can be declined via the cookie banner.
Do third parties set cookies?▾
Google reCAPTCHA may set cookies when you use the “I am not a robot” checkbox. Stripe may set cookies during checkout for fraud prevention. Google Fonts may log your IP when fonts are loaded. No advertising cookies are set.